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Crisis Response - lata-cms
Membership benefits
Profile on the LATA website
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LATA Safety Scheme
The recent events in the Middle East have demonstrated how suddenly a picture can change and how difficult it can be to prepare for such eventualities.
It is vitally important that tour operators build resilience and response to major global crisis events.
Travel Risk Professionals have provided liability and crisis response solutions for tour operators and travel agents for many years and have experienced events which, if not managed appropriately can cause significant damage to the operator’s brand and reputation.
Crisis preparation and response is key. We provide training sessions for clients to assist and enhance their crisis preparation and to help with crisis and incident planning.
Both are intrinsically linked. For businesses with a dedicated & experienced internal team, this may be easier to prepare. For smaller & mid-sized operators without this resource, Travel Risk Professionals are able to assist clients through focussed training designed to produce appropriate responses in the event of an incident.
Additionally, TRP provides 24/7 crisis response available with our tour operator liability cover. This includes telephone assistance and will also provide, expert boots on the ground, liaison with authorities and consulates and daily situation reports.
Our team of includes former UK special forces, crisis experts and kidnap and hostage negotiators. Trauma Counsellors and PR advisors.
Recent events in the Middle East have seen evacuation from danger zones to places of safety, emergency transportation on standby and planning for delivery of emergency medicine.
Rather than waiting for the next crisis event to occur, his reinforces the need to plan ahead now.